Xbox Streaming; Skyforge Fails Continue

Xbox Streaming; Skyforge Fails Continue

Posted by on Aug 3, 2015 in Consoles, Editorial

Xbox Streaming

ill_disconnectedMy one big hope for Windows 10 and Xbox One streaming was that I’d be able to carry my Surface Pro around with a spare XB1 controller, settle down anywhere in the house, and play games from the XB1. Sadly, I have to report that it’s been an abysmal failure in that respect.

First off, though, I have to say that streaming to my desktop is absolutely stellar. I can sit at my desk doing other things so that when I get a notification from a friend that they’re LFM I can join them without leaving my seat. It’s a small victory, though, since my Xbox is only about 30 feet from my desk and I could just as easily walk over to the couch, but it cuts both ways: I’m no longer tethered to either the desk, nor to the couch; I happen to spend more time at the desk, but the option to go where I want to is is there when I want to make such a decision.

The “dream option”, though, is a bust. The wireless connection doesn’t work worth a damn. I’ve tried sitting next to the router (again, at the desk), sitting upstairs in the living room, and even on the top floor where I’ve got a wifi range extender installed. Every single time I can connect, but am quickly booted with a message that the console is unreachable. Sometimes it’s immediate, sometimes I’ve been able to get a game started, only to get disconnected once the action starts. It could be the Surface Pro’s wifi; I don’t have a Windows 10 enabled laptop in the house to test with, but that just means I don’t have a Windows 10 machine to use in any capacity unless it’s hardwired into the network.

Skyforge Fails Continue

#TicketWatch2015 update: It’s been two fucking weeks since I put in my ticket for my wayward CE with Two fucking weeks. My original recounting of the situation found me upset that it took two days for a response. Since that time I’ve received responses, but most of them amounted to steps apparently designed solely to draw this clusterfuck out to slapstick proportions. As of the middle-to-late last week, my request had been transferred to a “senior specialist”, a position I can only assume is populated once a month, and only on days that end in an “X”, and it’s been sitting there ever since.

I hate to keep bringing this up, because contrary to popular belief, I don’t like to complain, but the only time I see the ball moving down the field is when I publicly bitch at the Skyforge team via social media. If it were almost any other case that didn’t involve money paid than I’d be content to let the situation work out: the game is playable, I still enjoy it, but I handed them money and I have yet to receive the goods in exchange after two fucking weeks. Add to that the ticking clock of expiring Premium time, and I don’t think I’m out of line in my anger.

Every time I think this situation is moving in the right direction, it stalls, and my respect for as a competent business heads downhill faster than a cliffside house in a mudslide. It’s mind-blowing how badly this company is fucking up this request. I don’t know what’s involved, process-wise, but I’m absolutely certain it’s not rocket science. If a company can design and program an MMO, it’s not out of the question to expect that they could manage a baseline level of customer care. cannot do this, which simply blows my mind.