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Protheus The Jerk; Golem Arcana; Crossing the Streams

Protheus The Jerk

TT_ProtheusI’m still plowing through Skyforge, logging in at least once a day to take care of my minions (which saying so reminds me that I didn’t last night), but when I have time I am working through the story elements. From what I gather, a lot of people are running through open world zones which generally award different color Sparks and other currency needed to buy items on the market. I like the open zones a lot, but I haven’t gotten back to them unless a mission sends me there.

I had to head to Thais Temple for what I thought was another routine leg of the story mission. Thais Temple is amazingly beautiful in an already beautiful game; the designers put a lot of work into that instance. For the most part, the zone was relatively easy, filled mostly with khelps and naiads of various types. There were three stage bosses that really didn’t have any tricks to offer.

But it’s the last boss — Protheus — that’s probably the worst encounter I’ve run into in this game so far. Like a lot of the bosses, his circuit isn’t difficult to discern, but the weight of the encounter is just agonizing. Initially he hangs back and sends out khelps. Then Protheus comes out, defended by a shield, while he sends out more khelps. You can’t stand in one place because Protheus has a melee attack that will decimate anyone he targets, potentially one-shotting you unless you’ve got some shielding in effect. After the khelp are down, he drops the shield and you can take a whack at him, but he doesn’t stay vulnerable for very long.

I made it through the instance to this encounter, but had to leave since my wife came home from work and we had to deal with dinner, but even in the ten or so minutes I’d been engaged in this fight, I didn’t even manage to put a noticeable dent in this guy. I’m not entirely sure what the best strategy is for this. I might just spend some time in other zones earning sparks since I feel I’ve not spent enough time working through my Atlas and earning Prestige.

Golem Arcana

Golem Arcana is a board game that has you using a special stylus to interact with the board and figures. This stylus connects to a mobile or tablet device via BLE (Bluetooth low energy). The device is actually what’s in charge of organizing the game. It’s like a GM for the game rules, letting you know where you can move your figures, handling attacks, and keeping track of damage. I picked it up because I figured with the computerization of the rules it would be a game that’s quick to set up and easy to learn.

My weekend disaster with my HTC M7 and the upgrade to the Galaxy S6, however, has caused a snag. The S6 is listed on the game’s website as being a compatible device, but I haven’t been able to get the stylus to connect to the phone. The phone “sees” the stylus in the Bluetooth device listing, but the application itself cannot. BlueKae graciously offered to join a Hangout to help me work through the issues (as he’s a veteran Golem Arcana player), and while we were talking I tried connecting the stylus to my PC via a Bluetooth dongle. In this case, I could successfully register the stylus with the Bluetooth devices — but there’s no Windows version of the game software, so it was mostly a pointless exercise, except that I figured that since I could register with the PC, and could see the stylus on the phone, it was something about the phone or the GA software itself that wasn’t allowing the connection. I tried Bluestacks, an app that allows users to run Android apps on Windows, but Bluestacks doesn’t have Bluetooth support (despite the misleading name, which actually has nothing to do with what we’re talking about here).

As of right now, I’m not able to actually play Golem Arcana, although I was happy to see that a Twitter conversation about it was picked up by the official company account, and they said they’d let their tech folks know about it. I also posted to their forum in the off chance that someone might have some insight/might get raised internally. So even though I can’t really use the product, I’m happy to see that someone was listening (even if it was in a creepy, keyword alert kind of way).

Crossing the Streams

I’m a big supporter of Forge, the effortless streaming service, because it’s effortless. I like effortless, and I like the fact that I can use it to take screenshots and to pull out just the interesting bits of the stream for highlighting.

I’ve got this nagging in the back of my head that wants me to become more engaged with the community at large, but it’s hard to get started unless you have a large support network to help you pimp your projects to an even wider audience, and a willing cadre of folks who will actively hang out with you while you’re doing these things. Forge is kind of passive in that regard as people can stop by and watch live, but you don’t know they’re there (there’s no live interaction). Later, folks can check out your screenshots and highlight clips. It’s a nice system, but not terribly engaging.

I’ve started live streaming again beyond Forge, trying Hitbox and Twitch, and trying to get started at a predictable time every day (long about 4:30 or 5PM EDT). I’m of two minds on this. The first is that persistence is key. Always being somewhere, at the same time, maybe for about the same length of time, maybe with the same content, is a good way to show people that you’re serious about providing for their entertainment. With effort comes expectation, though, so setting up a schedule and graphics and a not-so-horrible layout for your streaming page only to not attract any eyeballs is kind of a bummer. But that’s where the second mind comes in. Why not? I mean, why not do it anyway? It’s like blogging. The best type of blogger is one who writes because they want to, because they feel like they have something to say. If no one reads it, well, that doesn’t change the author’s belief that he or she has something to say. So they keep writing, or in this case keep streaming, because at some point maybe someone will stop by and see what’s going on. That person may tell someone else, and they may tell other people, but even if it doesn’t grow like that (or at all), simply doing something that you were going to do anyway doesn’t cost any more than it would if you didn’t do it at all.

The only problem is that I can’t run OBS and Forge at the same time; they don’t play well together, and their combined might destroys my CPU (which isn’t a slouching piece of hardware, BTW). I have to choose one or the other, so recently I’ve been working Forgeless. I know that they’re working on getting live mic support set up in Forge, which will be a godsend because even if there’s no live chat, sometimes you just want to get some insight into what the streamer is thinking, or if they’re playing an unfamiliar game, why they’re doing what they’re doing. As much as I like Forge’s effortless streaming, I am looking forward to the mic update, and wouldn’t be averse to seeing some kind of “activity list” that could let the streamer know there’s people watching, or who is watching, so there could at least be some acknowledgement that there are people there.

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The Slow Weekend

The only real gaming I was able to do this weekend was a little bit of the Guild Wars 2 expansion beta, and some Skyforge.

Guild Wars 2: Heart of Thorns Beta Weekend

GW2-logoThe GW2 beta was something I told myself I wouldn’t do because A) I trust Anet to work things out, as I haven’t personally had any issues with GW2 sans expansion, and B) I didn’t want to ruin anything for myself later. But I’m kind of glad that I did jump in because I’m sensing a trend either with Anet, or with my ability to comprehend what the heck is going on.

I created a revenant character at level 80, but didn’t like it in the least. Deleting that guy, I created a level 80 ranger so I could get a taste of what post-80 would be like for my main character. I started off in the Silverwastes, an area I generally like because of the capture and hold mechanics of the various camps out there, and plowed through the zone until I got to the actual start of the expansion content that started with the whole business of the defeat of the Pact army and the defection of a good chunk of the Sylvari.

The actual starting zone for the expansion is well documented in screenshots and videos, and I assume that if you’re at all interested in the HoT expac you’re familiar with the new jungle setting. This is where I started to get lost, much like how I was constantly being turned around in Dry Top even without the sandstorms going on. I ended up in the tree village of the Itzel. There we had to tackle several zone missions like collecting grubs to feed the starving population. Unfortunately, it was bugged (no pun intended) and we couldn’t get the system to register more than 2/5 baskets filled. I then managed to find my way back to the jungle floor and saw that zone chat was going on about needing more people up on top of a mesa, so I swung my way up there to find a group of folks trying to take down a compliment of Mordremoth’s larger minions. Unfortunately, the spawn would never stop and the progress wasn’t kicking over, so folks kind of drifted away from another buggy system.

Yes, it’s beta, so I was A-OK with these things not working. I was confused, though, by the zone, which is entirely the fault of my crappy sense of direction. I also wasn’t sure how the Mastery system worked until I parsed it from the chat window. Post level 80, any XP you earn doesn’t go towards your level, but goes towards a zone mastery. The “level 81” mastery you get in the first zone is the basic gliding. As you level up through that zone, you unlock other aspects. However, when you move to another zone, I believe you have to start over again to unlock those individual masteries. I didn’t even get my gliding in the course of the weekend, so I’m not sure if I’m misunderstanding the zone differences, but I was glad I understood it, and got the lay of the land (so much as I did) before the expansion actually launches.


I didn’t spend a lot of time with Skyforge this weekend, though, mainly because I was out of the house most of the time. I am now in the cycle of “log in to deal with minions”, collecting their spoils and sending them out on new missions. It’s kind of a waste of the Premium time, though; I’ve just not had the time to put into it.


Saturday was a really nice day so we took the kayaks out to the Nashua River. It’s a fairly slow-moving river with sparse population along the banks and a whole lot of algae and other aquatic plant life. We were out for maybe two hours, but came home with some injuries: sunburns, a strained tendon in my elbow from hoisting the kayaks to the roof of our van, and a dead cell phone.

Even though we were out on the water, I didn’t want to be incommunicado should something terrible happen so I had put my phone in a zip lock bag and stowed it in the sorta-sealed-but-not-really hatch on my boat. When we got back to shore, my daughter noticed that the bag had some water in it, and that my phone was pretty soaked. Later, I couldn’t get the device to stay active; it would reboot itself constantly. I put it in a bag of rice when I got home and left it there overnight, but when I checked on it the next morning…nothing.

After our usual Sunday breakfast meeting with my father, we headed to the AT&T store and sat around for about an hour until our number came up. I had already been eyeballing the Galaxy S6, and when I related the situation to our sales rep Erin, she suggested the “active” edition, which has built in drop proofing, waterproofing, and all that. I opted to go that route, only to be told they were out. So I opted for the standard S6, but they were out of the 32GB. I don’t store things on my phone, so the 64GB was just overkill, and the additional $100 was just making it worse. But my wife said that so long as I don’t try and upgrade my phone before this contract is up, we might as we do it since I’d be phoneless otherwise, and we just can abide by that.

Sunday was spent rebuilding my mobile footprint, which despite the providers attempting to make things easy, is really just a slog. Some of my purchased apps weren’t registering as having been purchased, so I had to push them to the device from the website. I had to go through the unfamiliar settings UI to find the various bells and whistles that needed to be turned on or off (supposedly the S6 has abysmal battery life out of the box anyway). I had to log in to various services. Worst of all, I had to cancel and re-subscribe to different authenticators. Thankfully I have my restoration codes, and both Anet (for GW2) and Carbine (for Wildstar) got back to me within hours of my filing tickets to have the authenticators removed. HOURSOn a SUNDAY EVENING.

At this point I think I’m back to operating strength, so it’s just a matter of learning how much performance I can get out of this phone before I have to schedule charging time.

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What Am I Doing Here?

BeingLostA theme runs through my posts here at

  • I have difficulty sticking with games long enough to finish them/reach the level cap
  • I’ve gone from a diehard soloist to someone who enjoys playing with others, but rarely does
  • I can’t join other people’s guilds because I have a hard time fitting into their existing cliques
  • Although I am fascinated by the behavior of the geek community, it also really annoys me

Dang, that’s a list of negatives. I really don’t like to be, or go out of my way to be, a negative person. When I’m at work, I think about how I’d rather be home playing something. I read about games of all kinds and get excited. I like the majority of people I follow on social media because they’re funny, smart, and good people. It’s just that when I get to the keyboard for these entries, I somehow gravitate towards the darker thoughts.

Where does this come from? I honestly have no good answer for that, and that bugs me because I like introspection and believe that I’m pretty good at it (if I do say so myself, and I do!). I also have no compunction against being open about myself. I guess in some ways we all have visions on how we’d like the world to work that are one part “how can I reshape things to benefit me?” and one part “how can I make people see the error of their ways (as I see them)?” I don’t think that thinking like this is something we necessarily do overtly or even maliciously, but as I do think that human beings are inherently selfish, I think we’re always going to be interested in trying to shape the world in our own images.

Seeing as how impossible it is to turn a ship with only a thread, and if a thread is all we have to work with, what’s the point of trying? Or better yet, what’s the point of sticking around once we realize that any attempts we are trying to make are futile? Raging against the machine has become an intramural spectator sport in the Internet Age, and I think that a lot of people enjoy being angry more than they’d enjoy receiving the outcome they’re supposed to be advocating for. Being angry makes other people angry; it’s like declaring that it’s open season on intelligent discussion, thereby lowering the bar so that everyone can participate. Being angry means no filters, letting people swear and insult and let their mouths (and fingers) run faster than common decency would otherwise allow. Anger generates page views and “interaction” in the comment sections. It strokes egos.

I try not to rage that hard, though. I’ve got more of a melancholy sense about this community and my own participation in it. On some days I’d be 100% happy to just pack everything up and walk away, if I had something else to walk to, but I don’t. Had I spent all my video game money on power tools or needlepoint, I’d be in a different place. But investment reaches a point where you can’t back down even when you really want to. On the other hand, I don’t really want to. I really enjoy what I get from video games. They’re escapist entertainment like books and movies, but with agency. They evoke and reward intelligence, skill, and determination. They showcase technology and it’s advances. In a lot of ways, they make me feel good about people, progress, and the future.

Except when they don’t, or when the community uses it’s focal points against itself. “Hell is other people” is a truism almost anywhere, especially in the geek community. It’s really easy to block it out, especially on social media where you can mute, unfollow, or block the most offensive — or just people who pissed you off that one time for no good reason. What’s hard is simply zipping it and not letting loose. For example, when the controversy du jour occurs and takes social media by storm, there’s an inevitable point at which we start seeing posts asking why more people aren’t outraged by the situation. I’d be willing to bet more people are outraged by the situation, but those people know that it’s pointless to wade in, guns blazing, because that doesn’t solve a damn thing, and in those controversies neither side is spotless in their beliefs or tactics. Some people just choose not to make the situation any worse over being seen waving a banner just to appease one side or the other.

What I consider the real let-down, though, is when I question what I’m getting out of my personal involvement. Everyone’s had times when they’ve sat down at the PC or on the couch with the intent to play something, only to find that they don’t want to play anything. When I start to notice an ongoing trend, though, that never extends beyond the thrill had in the discovery of a new product, I notice that there’s really no long-term tether beyond the reliance that there’s always going to be a steady stream of “new” to keep giving me that high. Maybe that’s why Steam Sales are so popular (aside from good old fashioned retail therapy), and why many folks in my circles are so flighty when it comes to picking a game to play. We’re either looking for something we seem destined never to find in the long run, or simply find it in the first hour of gameplay and rarely beyond that.

Sorting through the pros and cons of the situation is a zero sum outcome. I’ve got nothing better to do with my free time, and I do enjoy it when I’m in that zone. But there’s a lot about it that I don’t enjoy, and I don’t always enjoy what I do all the time. Sometimes I’m not able to do what I would like to do — play more with others, create my own game — and that’s depressing. Other times I allow myself to get caught up in hype for a new product because it just makes me happy to be part of something that other people are excited about. I think the fact that I am still here shows that I value the times of excitement and happiness more than the times of disgust and boredom.

Maybe there’s something to cling to in that. I do wish things were better. I wish the community was kinder, I wish folks were more receptive to others as individuals with their own goals and skills. I wish people would devalue anger and sarcasm as virtues and realize that we all like the things we like for reasons that a unique to us, and that that is an actual virtue. It makes very little sense to be at odds with one another when we’re virtually buried in opportunities to enjoy the situations in each other’s enthusiastic company. I also wish I could find the long term enjoyment beyond the thrill of learning something new. I wish I were more achievement oriented, in some ways, because I think that would be a good way to drive my engagement.

That’s a laundry list of wants. I guess that if I want to make some kind of change then I need to not end this on a down-note. The best we can do, and the most we can ask of others, is to give it a shot. I think we all want the same thing from ourselves and from our community, which is to have a good time, so we have to just keep on keepin’ on to find that silver lining, to find the fun, to not suffer the ignorant and the selfish, to agree to work together to be more inclusive, and to do all of this wherever and whenever we’re able.

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Come to Me, My Minions


Last night I ended up working on some of the missions I had going on. One of them was a storyline mission, and the other was a request from Herida.

I opted to start with Herida’s mission, because I knew I was close to unlocking my Order, which is my personal retinue of Adepts and worshipers, and I thought that this mission might be the one I needed in order to do that. I had to travel to the Saiban Archipelago to track down a grounded airship. The Archipelago is filled with mechanoids and secutors, rogue robots that are the only living thing on the islands of the region (apparently). The mission was listed as “impossible”, but I took that as a suggestion and not as a rule. I did OK until I got to the 2/3 boss, a heavy secutor that generates minions and fires a steady beam weapon for a few seconds that I have to avoid. I had already done this zone, so I knew the situation, but for some reason this second boss just kicked my ass. Twice. So I jumped out and reset the instance to “Very Easy”. I was just interested in finding the airship for Herida, but ended up completing the zone again anyway.

The story mission sent me back to Ardos Monastery, a flooded ruin taken over by the Army of Seas, a kind of “Deep One” race of fish people and pissed off mermaids. My goal there was to find information about Laertes — aka, the “Gravedigger” — who rejected godhood for reasons unknown. I didn’t pull the Impossible straw this time; I didn’t get my Order notice after the first mission, so I figured I had to be close. Really close.

And I was! After swapping out some gear for more prestigious gear Herida DM’d me that she needed to pat me on the back and ship me off to the Hall of Greatness to talk to some dude in a Pope-hat. He laid out the whole deal, which let me uncover my statue and hire my first Adept to do my bidding.

Orders are like…kinda like the duty officer system in Star Trek Online, the crafting companions in SWTOR, and also like the garrison system in World of Warcraft. You have slots which you fill with adepts of different classes like Templars, Engineers, and Sorcerers. You send them on missions to get them XP and to collect resources that are needed to fund other missions of higher rank. I think it’s a cool system, though. I like minion management segments, especially since I can do it from the field. Missions can take anywhere from fifteen minutes to up to eight hours, with the cost and reward appropriately assigned.

The thing about Skyforge is that they’re currency-happy (which is pretty much every MMO, actually). There’s a lot of management aspects to an Order because you can build temples in different regions that can grant you buffs, but you need to unlock them (with a currency) and upgrade them (with a currency) and build up your coffers (of currency) by sending Adepts out into the world (to collect currency) and leveling them up (with currency). I sat through the “tutorial”, but I’ll be damned if I could figure it out if there were a test on it tonight.

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Delayed Gratification Is No Gratification

ChasmGamescom is going on right now (literally, as you read this) and we’re getting a lot of info on a lot of expansions from Europe’s E3. By the time this is published we’ll have heard about expacs for SWTOR, probably maybe more on GW2, and something regarding Blizzard will be happening in a few hours.

I have a real indifference-hate relationship with expansions mainly because I never get far in a game to require them, never mind take advantage of them. I have bought into the WoW expansions because I think it’s mandatory, like paying taxes or having at least one asshole friend on Facebook, and I’ll no doubt buy anything they put out this time, if they put anything out this time. It’s become more of a matter of “gotta catch em all” than it is about the wet dreams people seem to be having about it on social media.

I watched the new SWTOR expansion trailer yesterday morning and thought, “I can get behind this!”, but really, I can’t because once again I don’t have a character that could take advantage of it. The weird part is that SWTOR had their 12x XP boost on story missions this summer, and I still couldn’t bring myself to get a character to the cap. The only reason I have a level 100 in WoW is because of the boost to 90 I got with the WoD pack, in STO because of the duty officer offline leveling system, and in GW2 because other people were around to play with. In all other aspects, I fail, even when the game helps me do it in ludicrous ways.

Would that the excitement surrounding an expansion be around all the time to fuel my interest! But it’s not. By the time an expansion comes around to generate that kind of interest, I’ve already lost interest in a game. Even if I were to bust my ass to work through a game — and let’s face it: if I quit shy of the cap, then it would be a pretty painful experience to force-feed myself — it might just prolong the burnout to the point that I wouldn’t really care much by the time the expac arrived. Although I have a capped character in GW2, and a whole lot of things to do to prepare for the Heart of Thorns expansion, I just can’t get enthusiastic enough about it to really care enough to go back into the current game and make up the difference. I don’t know what’s coming in HoT and I suspect that I won’t actually reach whatever cap they have set this time, because I don’t think I’ll have that same support network to help keep me excited about the process.

Part of it, I suspect, is the time between expansions. I know that they’re complex to create, but for me, it seems that a steady burn under my butt is needed to keep my progressing; I need some kind of steady rhythm that would allow me a seamless transition from base game to expansion, but I don’t see that happening unless *GASP!* the game’s first expansion is created alongside the base game and held off for only a few months after release. But we know how people feel about tactics like that.

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The End (Of My #Skyforge Service Saga)

Sad-Obama1I’m sure I’m not the only one who’s happy to hear this, but my beef with customer service department has reached a bittersweet conclusion.

Monday night I initiated a dispute with PayPal because why not? I wasn’t getting any traction with the company’s official CS system. In the description for the resolution attempt I reiterated everything about the situation, from the purchase, to the realization of the mistake, to approaching a solution, and finally realizing that the situation was always getting closer but wasn’t actually trending towards any kind of resolution.

Yesterday afternoon I got an email on the ticket from stating that the CE would be applied “soon”. That was just another canned response in a list of canned responses that they’d been foisting on my since day one. “Here’s an email to show you that we’re actually here, but it’s really just a placeholder to shine you on. We’re not actually doing anything right now.” I had learned that “Soon” was their code for “kicking the can down the road”. They asked for feedback from me in order to process the ticket better. They passed it around to different service departments. I’m pretty sure everyone in their company saw the ticket, but no one had the desire to deal with it.

At that point I figured I’d log into the Community site of the Skyforge website because you can get info on your character through there. If they had applied the CE, it might show in some capacity. Oddly enough, I found I had 20,000 Argent gems in my account. That’s what you get with the CE, so I logged into the game itself. I had a crate of goods, a license of a moah mount, and the Premium seal was lit. I had to calculate the time period, though; Since it had taken a full one quarter of the Premium time frame to get this resolved, were they screwing me out of the that two weeks? They didn’t. I had the full 60 days. The “Soon” email was the last response I got from them. That I realized that the work had finally been done was because I thought to look. If I had been sitting around waiting for them to let me know that the transfer had actually completed, we’d be having a different conversation right now. continued to fumble the ball, even after the crowds left the stadium.

As I’ve started before, I’m not a hardass. I don’t see things in black and white, but while I understand that running a service can be chaotic across the board, the level of service in this case was significantly below even the worst estimates anyone could come up with. Now that it’s actually resolved, where do we go from here? It could certainly be one of those cases you see on the Internet where hordes of people call for everyone to “vote with their wallets” — which I plan on doing going forward — but the trouble is that right now, I’ve gotten what I’ve paid for. All’s well that ends well? I’m not going to walk away from the purchase, especially since I still love the game. I thought about it, though, but that would just hurt me. This company has my money, and they’ve demonstrated that they really don’t care what their customers do outside of that fact.

I can’t forgive for their disinterest in their customer base, so I certainly won’t be spending any more money on this game. But I can now actually get around to enjoying the game with the benefits I paid for. To me, that’s a wash.

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Xbox Streaming; Skyforge Fails Continue

Xbox Streaming

ill_disconnectedMy one big hope for Windows 10 and Xbox One streaming was that I’d be able to carry my Surface Pro around with a spare XB1 controller, settle down anywhere in the house, and play games from the XB1. Sadly, I have to report that it’s been an abysmal failure in that respect.

First off, though, I have to say that streaming to my desktop is absolutely stellar. I can sit at my desk doing other things so that when I get a notification from a friend that they’re LFM I can join them without leaving my seat. It’s a small victory, though, since my Xbox is only about 30 feet from my desk and I could just as easily walk over to the couch, but it cuts both ways: I’m no longer tethered to either the desk, nor to the couch; I happen to spend more time at the desk, but the option to go where I want to is is there when I want to make such a decision.

The “dream option”, though, is a bust. The wireless connection doesn’t work worth a damn. I’ve tried sitting next to the router (again, at the desk), sitting upstairs in the living room, and even on the top floor where I’ve got a wifi range extender installed. Every single time I can connect, but am quickly booted with a message that the console is unreachable. Sometimes it’s immediate, sometimes I’ve been able to get a game started, only to get disconnected once the action starts. It could be the Surface Pro’s wifi; I don’t have a Windows 10 enabled laptop in the house to test with, but that just means I don’t have a Windows 10 machine to use in any capacity unless it’s hardwired into the network.

Skyforge Fails Continue

#TicketWatch2015 update: It’s been two fucking weeks since I put in my ticket for my wayward CE with Two fucking weeks. My original recounting of the situation found me upset that it took two days for a response. Since that time I’ve received responses, but most of them amounted to steps apparently designed solely to draw this clusterfuck out to slapstick proportions. As of the middle-to-late last week, my request had been transferred to a “senior specialist”, a position I can only assume is populated once a month, and only on days that end in an “X”, and it’s been sitting there ever since.

I hate to keep bringing this up, because contrary to popular belief, I don’t like to complain, but the only time I see the ball moving down the field is when I publicly bitch at the Skyforge team via social media. If it were almost any other case that didn’t involve money paid than I’d be content to let the situation work out: the game is playable, I still enjoy it, but I handed them money and I have yet to receive the goods in exchange after two fucking weeks. Add to that the ticking clock of expiring Premium time, and I don’t think I’m out of line in my anger.

Every time I think this situation is moving in the right direction, it stalls, and my respect for as a competent business heads downhill faster than a cliffside house in a mudslide. It’s mind-blowing how badly this company is fucking up this request. I don’t know what’s involved, process-wise, but I’m absolutely certain it’s not rocket science. If a company can design and program an MMO, it’s not out of the question to expect that they could manage a baseline level of customer care. cannot do this, which simply blows my mind.


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